Here at 4uTech we have been working with Service Desk since its existence. Our staff is made up of the pioneers in Service Desk. They are highly focused, expertly trained and have worked with more clients than any other CA partner on Service Desk. We bring this level of experience to you.
With a normal consulting engagement, the consultant comes in, resolves or implements the solution and does it all quickly. The consultant then leaves the company and with them goes their knowledge and experience. Training is great, and we need it, however with the standard training all you receive is 15 minute or a hour lessons on very important and detailed topics. There is no time to relate the training experience to your unique environment and business model. With standard training you get standard results, at best. Our goal is to teach you the things that you want to learn about Service Desk (any version, any part). We work with you on the tasks that you are responsible for with the full experience of a seasoned 'A' level consultant at your command. Personal, professional and experienced; your Mentor will guide you in aligning any version of Service Desk to your business, teaching you how to move on and accomplish your tasks when they leave. Upon completion you will receive a 4uTechnologies, llc. qualification certificate stating your advanced skill level in each discipline.
Each Mentor4u topic will be based on your current skill level and the path that moves you to the next level in supporting your organization.
